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| Singapore: Survey shows nearly 8 in 10 public transport commuters dissatisfied Posted: 15 May 2011 05:28 PM PDT SINGAPORE, May 16 — When it comes to getting around the island, Singaporeans apparently have a worse journey experience than do commuters in New Delhi or Kuala Lumpur. The Republic ranked 18th in a survey of 23 cities on public and private transport journey experiences. Copenhagen, Seattle and Sydney had the most satisfied commuters, according to the inaugural Journey Experience Index by business research and consulting firm Frost and Sullivan. Singapore scored 54.5 points, below the global benchmark of 61. Those travelling on public transport indicated a higher level of discontent: Out of 740 public transport commuters and 674 private transport commuters polled here, 77.5 per cent and 57 per cent respectively were dissatisfied with their journey experience. A comparative breakdown for the other cities was not immediately available. However, one reason Singapore did not do better in the index could be the relatively high percentage of journeys made on public transport, as cities with higher car usage tended to record greater satisfaction in the overall journey experience, said Mr Vivek Vaidya, Frost's Asia-Pacific vice-president of its automotive and transportation practice. The index gave equal weightage to four areas: Timeliness in reaching one's destination, value-for-money, convenience and overall journey experience. Vaidya said the main frustrations of public transport commuters were overcrowding, switching between different modes of transport as well as getting to and from their homes and train stations. Car owners said their journey times were predictable, but groused about the lack of value-for-money, with charges such as Electronic Road Pricing, he said. Transport analyst Lee Der Horng of the National University of Singapore was surprised that Singapore ranked below cities such as Beijing and Kuala Lumpur. But the findings suggest room for improvement in bus services here, he said. A significant percentage of commuters get to train stations by bus, and "now that we have more MRT lines, transfer between (different) modes becomes more and more common", he said. Train services are relatively predictable, but buses, which are subject to road and traffic conditions, are less so, he said. "So, how to eliminate those uncertainties in bus services - that's what the operators and regulator should pay extra attention to," he said. Frost's findings vary from a customer satisfaction survey commissioned by the Land Transport Authority, the results of which were released earlier this year. Of 3,100 public transport commuters polled last October, 92.2 per cent were satisfied with service, according to the latter. Respondents gave an average service rating of 7.3 out of 10. Commuters were asked to rate satisfaction levels in eight areas including comfort, waiting time and reliability. Associate Professor Lee noted that the two surveys' methodologies were different and should not be compared. In reply to queries, the LTA told MediaCorp it was doing its best to increase transport system capacity and will spend S$60 billion (RM144.74 billion)over the next 10 years to expand the rail network. Since last June, when LTA began quarterly reviews to improve heavily utilised bus services, 51 services have been improved through higher frequency and deployment of higher-capacity buses. "The LTA will also continue to build new road infrastructure to cater to travel demands," a spokesperson said. — Today Full Feed Generated by Get Full RSS, sponsored by USA Best Price. |
| France in shock as IMF chief charged with sex assault Posted: 15 May 2011 04:56 PM PDT  Stories regarding the arrest of Dominique Strauss-Kahn, the head of the International Monetary Fund (IMF), are seen on the front pages of the New York Daily News and the New York Post in New York May 15, 2011. — Reuters pic The sexual assault charges throw the IMF into a leadership crisis just as it is trying to help ease an escalating euro zone debt crisis, and they turn France's presidential election campaign upside down when polls had made Strauss-Kahn a clear front runner. The charismatic 62-year-old, who led the International Monetary Fund through the 2007-09 global financial meltdown and has been central in galvanising Europe to tackle its debt woes, for long had the reputation of a womaniser. But the charges he faces are in another realm. A maid, 32, said he emerged naked from the bathroom and sexually assaulted her inside his $3,000-a-night suite at the Sofitel hotel in New York's Times Square on Saturday afternoon. He was there on private business, the IMF said. Strauss-Kahn was expected to go before a state court later yesterday. His lawyer said he will plead not guilty. Police say he fled the hotel after the alleged assault and a few hours later they pulled him out of his first-class seat on an Air France plane 10 minutes before it was to take off for Paris. He was charged with a criminal sexual act, unlawful imprisonment and attempted rape, moving him from luxurious hotel suite and a glittering public career to scandal and a bare holding cell in New York's tough Harlem neighbourhood in the space of a few hours. The contrast could barely have been more dramatic. At the Sofitel, Strauss-Kahn's suite had a conference room, living room, foyer, spacious marble bathroom and a bedroom with a sumptuous king-sized bed and feather and down duvet. Police say Strauss-Kahn does not have diplomatic immunity from the charges, which if proven could carry a prison sentence of 15-20 years. They have collected DNA evidence from the hotel suite, The New York Times reported. Strauss-Kahn has hired New York lawyer Benjamin Brafman, a seasoned defence attorney famed for striking deals or winning not-guilty verdicts for pop stars and a football player. The IMF chief's wife, well-known French television personality Anne Sinclair, jumped to her husband's defence. "I do not believe for a single second the accusations leveled against my husband," she said in a statement. IMF CRISIS, ELECTION 'THUNDERBOLT' The IMF tried to fill its leadership vacuum by naming its No. 2 official, John Lipsky, as acting managing director. But the charges against Strauss-Kahn are a huge embarrassment for an institution that oversees the global economic system and has authorized hundreds of billions of dollars of lending to troubled countries as well as playing a major role in the euro-zone debt crisis. The allegations immediately threw France's presidential race wide open. He had not yet declared his candidacy but Strauss-Kahn was widely expected to run for the Socialist Party and early opinion polls showed him with a big lead over the conservative incumbent, Nicolas Sarkozy, who is seeking a second term at the election next April. "The news we received from New York last night struck like a thunderbolt," said Socialist leader Martine Aubry, appealing for party unity. France's government as well as Strauss-Kahn's political allies and rivals called for caution and respect for the presumption of innocence, but his presidential ambitions appeared to be dead in the water unless the case against him quickly unravels and he is shown to be innocent. "All this is completely astounding, immensely troubling and distressing. If the facts prove true ... it's something degrading for all women. It's terrible for the image of France," said Francois Bayrou, a centrist opponent. Far-right leader Marine Le Pen said her rival's presidential hopes had been crushed. Christine Boutin, president of the Christian Democrat Party, suggested Strauss-Kahn may have been set up. "I think it's very likely a trap was set for Dominique Strauss-Kahn and he fell into it," she told France's BFM television. "It's a political bomb for domestic politics." French voters are famously tolerant of political leaders' extra-marital affairs but the allegations against Strauss-Kahn are entirely different, and much more serious. If they are proven, Strauss-Kahn's fall from power in a scandal would be one of the most dramatic of any high-profile international figure in decades. Many politicians have fallen after being caught in extra-marital affairs and others have survived them, including former US presidents John F. Kennedy and Bill Clinton as well as former French President Francois Mitterrand. But rarely have senior figures faced brutal assault charges like those filed against Strauss-Kahn. With Strauss-Kahn in the dock, the IMF also now faces many questions of its own, because his character had been questioned before. In 2008, Strauss-Kahn apologised for "an error of judgment" after an affair with a female IMF economist who was his subordinate. The Fund's board of member countries warned him against further improper conduct, but cleared him of harassment and abuse of power and kept him in his job. It will now face new scrutiny over whether that response was too weak, especially as there have been persistent rumours about Strauss-Kahn making sexual advances to women. PIVOTAL IN EUROPE'S DEBT WOES An economics professor and former French finance minister, Strauss-Kahn took over the IMF in November 2007 for a five-year term, and won praise for helping galvanize leaders to inject billions of dollars into the world economy during the global financial crisis. He introduced sweeping changes to ensure vulnerable countries swamped by the crisis had access to emergency loans, and others to give major emerging market countries such as China, India and Brazil greater voting powers in the IMF. Witty, multi-lingual, a skilled public speaker and sharp back-room negotiator, Strauss-Kahn also weighed into thornier issues by urging China to let its currency rise in a dispute with the United States. A crisis of leadership at the Fund now will especially worry European nations given Strauss-Kahn's pivotal role in brokering bailouts for Iceland, Hungary, Greece, Ireland and Portugal. "The chances are the successor won't be a European, and will want to rebalance the IMF's priorities away from its massive commitment in Europe," said Jean Pisani-Ferry, director of the Bruegel economic think-tank. Strauss-Kahn had been due to meet German Chancellor Angela Merkel yesterday and join euro zone finance ministers today to discuss the bloc's debt crisis and how to handle Greece, which is struggling to meet the terms of a €110 billion (RM466.48 billion) European Union/IMF bailout last year. "This might definitely cause some delays in the short term," a Greek official told Reuters on condition of anonymity. Strauss-Kahn's lawyers moved quickly to cast doubts on the allegations against him. "We must wait until things settle and see if it's true or a provocation," said one of his France-based lawyers, Leon Lef Forster. "We must be especially careful not to get into a media circus and we must wait until things are clear." Brafman, his US lawyer, previously defended pop star Michael Jackson against child molestation charges as well as other celebrities in trouble. The maid who accused Strauss-Kahn told police he attacked her when she went in to clean his suite. "She told detectives he came out of the bathroom naked, ran down a hallway to the foyer where she was, pulled her into a bedroom and began to sexually assault her, according to her account," New York police spokesman Paul Browne said. "She pulled away from him and he dragged her down a hallway into the bathroom where he engaged in a criminal sexual act, according to her account to detectives. He tried to lock her into the hotel room." The woman, who has not been named, was treated in hospital for minor injuries, Browne said. She has worked at the hotel for three years and the property's manager said yesterday she has been a "completely satisfactory" employee in her work and her behavior. Under New York state law, attempted rape and criminal sexual act both carry a potential sentence of 15-20 years. Unlawful imprisonment carries a potential sentence of three to five years. — Reuters Full Feed Generated by Get Full RSS, sponsored by USA Best Price. |
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